Payment Requirements
Depending on the selected décor package, payment may be required in full at booking or split into a deposit and balance. The exact payment terms will be provided together with your quotation and booking confirmation.

Refund Policy
Cancellations made at least one month before the event may be eligible for a refund. Bookings cancelled less than a month before the event are non-refundable.

Invoice Issuance
Once you agree to proceed, we’ll send you an invoice outlining all décor details, payment terms, and the event date.

Follow-Up Communication
Our team will stay in touch before the event to reconfirm arrangements and ensure every décor element is prepared exactly as planned.

Change Requests
Yes, changes can be made, but they must be requested at least one month before the event date to ensure availability and smooth preparation.

Additional Costs
Please note that significant changes or additions may involve extra charges, which will be communicated before confirming the updates.

Yes, Fully Customizable
We design event backdrops based on your theme, preferred colors, or moodboard inspiration.

What to Do Next
Simply send us your ideas or sample photos via our contact form. Our team will guide you through the customization process step-by-step.

Reserve in Advance
We recommend booking your wedding decor at least ahead to ensure availability and custom design planning.

Why It Matters
Peak wedding dates fill up quickly. Early booking also allows time for mood board planning, venue coordination, and sourcing of special materials.